Welcome to Buytrix.online. These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of our website https://buytrix.online/ (the “Site”) operated by Buytrix (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Site.


1. Acceptance of Terms

By accessing, browsing, or using our website or purchasing any products through the Site, you agree to comply with and be legally bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Service.


2. Changes to Terms

We reserve the right to update or change these Terms at any time, and your continued use of the Site following any changes signifies that you agree to be bound by those changes. We recommend reviewing this page regularly for any updates.


3. Eligibility

To use our Site and purchase products, you must be at least 18 years old or of legal age in your jurisdiction. By using our Site, you confirm that you meet these criteria.


4. Account Registration

To access certain features of the Site, such as order tracking and saving preferences, you may need to create an account. When registering:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your password.
  • Notify us immediately of any unauthorized use of your account.

We are not responsible for any loss or damage resulting from your failure to safeguard your account credentials.


5. Product Information

We strive to display product information accurately, including descriptions, prices, and availability. However, we do not guarantee that all content is accurate, complete, or current. In the event of an error in pricing or description, we reserve the right to correct it and to refuse or cancel any orders placed at the incorrect price.


6. Orders and Payments

6.1 Order Acceptance

All orders placed through Buytrix.online are subject to our acceptance. We may, at our discretion, refuse or cancel any order for reasons including but not limited to:

  • Product or service availability
  • Errors in the description or price of the product
  • Suspected fraud or unauthorized activity

6.2 Payment

We accept a variety of payment methods, including credit/debit cards, UPI, and digital wallets. You agree to provide accurate and complete payment information and authorize us to charge your payment method for the total purchase amount.

6.3 Order Cancellation

You may cancel an order before it has been shipped by contacting our customer support team. We reserve the right to reject any cancellation request if the order has already been processed.


7. Shipping and Delivery

We offer nationwide shipping across India. Delivery timelines are estimates and may vary based on location and external factors. Once an order is shipped, a tracking number will be provided. Delays due to weather, customs, or carrier issues are beyond our control.


8. Returns and Refunds

Our return policy allows you to return eligible products within 7 days of receiving your order. To qualify for a return:

  • The item must be unused and in its original condition.
  • It must include original packaging, tags, and proof of purchase.

Some items, such as personal care goods or final sale products, are not eligible for return. Refunds will be processed to the original payment method within 7–10 business days after the return is approved.


9. User Conduct

By using our Site, you agree not to:

  • Use the Site for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Site’s operation
  • Post or transmit any harmful or malicious content
  • Violate any applicable local, national, or international law

Any violation may result in termination of your access to the Site and possible legal action.


10. Intellectual Property

All content on the Site—including but not limited to text, graphics, logos, images, audio clips, video, and software—is the property of Buytrix or its licensors and is protected under copyright and intellectual property laws. You may not reproduce, distribute, or exploit any content for commercial purposes without our express written consent.


11. Third-Party Links

The Site may contain links to third-party websites or services not owned or controlled by Buytrix. We are not responsible for the content, policies, or practices of these websites. We encourage you to read the terms and privacy policies of any third-party sites you visit.


12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy which outlines how we collect, use, and safeguard your personal information. By using the Site, you consent to our collection and use of information as described in our Privacy Policy.


13. Disclaimer of Warranties

The Site and all products and services provided through it are offered “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


14. Limitation of Liability

To the maximum extent permitted by law, Buytrix and its affiliates, officers, employees, agents, or suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the Site
  • Unauthorized access to your account or data
  • Any errors or inaccuracies in the content or products

In no event shall our total liability exceed the amount you paid for the product or service giving rise to the claim.